Privacy Policy
Last Updated: October 2025
BaseCase is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard information used in the portal workspace and related support processes.
BaseCase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portal, intake forms, and support workflows.
Personal Information
We collect personal information that you provide to us, including but not limited to: name, address, phone number, email address, date of birth, and financial information.
Medical Information
We may collect case-related records and metadata, including provider information, documents, and workflow details needed to support secure case collaboration.
Legal Information
We collect information about the legal and operational aspects of a case, including participant information, case status, lien data, and payoff-related activity where relevant.
- To create, manage, and support portal accounts and case workspaces
- To coordinate case activity between lien holders, law firms, attorneys, and providers
- To store and deliver documents, notifications, and operational case updates
- To comply with contractual, legal, and security requirements
We may share your information with:
- Authorized organizations and users assigned to the same case workspace
- Service providers supporting secure hosting, communications, and operations
- Legal, regulatory, or governmental authorities when required by law
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of certain uses of your information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@gobasecase.com
Phone: (720) 295-6272