Compliance

BaseCase operates with controls intended to support secure case collaboration, responsible data handling, and documented operational procedures.

We maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA) to protect patient health information:

• Secure storage and transmission of protected health information (PHI)
• Regular staff training on HIPAA requirements
• Comprehensive privacy and security policies

BaseCase maintains compliance-aware practices relevant to the workflows it supports, including:

• Truth in Lending Act (TILA) disclosure requirements
• Fair Credit Reporting Act (FCRA) compliance
• Anti-Money Laundering (AML) regulations
• Know Your Customer (KYC) requirements

We implement industry-leading security measures to protect your information:

• Secure, encrypted data storage systems
• Regular security audits and vulnerability assessments
• Multi-factor authentication for system access
• Comprehensive disaster recovery and business continuity plans

BaseCase is committed to the highest ethical standards in its business and support practices:

• Transparent fee structures with no hidden charges
• Fair and equitable treatment of all clients
• Honest and accurate representation of services
• Respect for client confidentiality and privacy
• Commitment to resolving complaints promptly and fairly

We maintain a robust compliance program that includes:

• Regular internal compliance audits
• Continuous monitoring of regulatory changes
• Staff training on compliance requirements
• Prompt reporting and remediation of any compliance issues

If you have questions about our compliance practices or wish to report a concern, please contact us: